Thursday, July 15th, 2010
In the book Fake Work: Why People Are Working Harder than Ever but Accomplishing Less, and How to Fix the Problem, the authors talk about a myriad of seemingly work-related tasks, events, and duties that render many employees unproductive. As you can imagine, e-mail overload is one issue that comes ...
Posted in Business Training, Business Writing, My Books | 2 Comments »
Friday, September 11th, 2009
At the end of a blog post on "Communication process: follow it to be an effective writer," I wrote the following:
And if you think asking for a reply ASAP is an effective way to close the communication loop, think again! We'll explore why it is not in an upcoming blog ...
Posted in Business Writing | 2 Comments »
Thursday, May 28th, 2009
Whether you are writing or talking, communicating effectively is important. To demonstrate the point, I often tell the story of the golf course groundskeeper who hired a young trainee. The day the trainee showed up, the groundskeeper said, “See those bundles of sod on the truck? I want you to ...
Posted in Business Training, Business Writing | No Comments »
